Steve Landers Toyota in Little Rock, Arkansas is proud to be ranked as the Number 1 Toyota dealer based on volume sales in Arkansas each year. We have earned a number of awards based on sales, customer satisfaction, customer loyalty and operations.
2016 President's Cabinet Award
The President's Cabinet Award is Toyota's most exclusive and prestigious honor. Limited to a maximum of only 12 dealerships nationally, this elite award recognizes a combination of operational superiority, high-volume sales and most importantly, outstanding customer satisfaction performance.
2016 President's Award
Each year, Toyota Motor
Sales recognizes its finest dealerships with the esteemed President's
Award. It is only awarded to those dealerships that have demonstrated a
commitment to maintaining Toyota's high standards for customer
satisfaction. One of Toyota's primary goals is to emphasize the entire
ownership experience. We want to ensure that our customers are
satisfied, not only at the time of purchase, but as long as they own
their vehicle. Offering top quality cars, trucks, SUVs and minivans is, of course, the
first step -- but it's only the beginning. Toyota dealerships strive to match
the quality of our products with the finest service in the industry.
In order to qualify as a President's Award winner, dealerships must
excel in each of a series of categories, including Customer Sales
Satisfaction and Customer Service Satisfaction.
2016 Board of Governors
An elite
group of individuals are honored by Toyota Motor Sales for all their
sales success, hard work and dedication with the Board of Governors
designation every year. This elite group understands that a successful business is
built by keeping customers happy. To be considered for the Board of
Governors award, a dealership must be among the top 60 dealers in
non-fleet vehicle sales volume, be in operation for the entire
year and meet numerous other requirements. These high standards ensure that
a Board of Governors dealer is committed to your customer satisfaction.
Signature Award
Toyota Signature is an initiative
for dealers to increase customer loyalty and sales by focusing efforts
on the effectiveness of dealership operations in order to provide
customers with a positive dealership experience.
Service Excellence Award
Toyota Motor Sales recognizes its best performing Toyota Service Departments annually with the prestigious Service Excellence Award. This award is presented to dealerships that have demonstrated a commitment to maintaining Toyota's highest standards for customer satisfaction, training, and customer-friendly processes.
Toyota dealerships strive to match the quality of
our products with the finest service in the industry. In order to
qualify for the Service Excellence Award, dealerships must excel in a
series of categories focused on increasing your satisfaction during your
Toyota Service experience. Dealerships who earn this award have
trained Certified Service Managers as well as continuous technician
training to ensure the highest quality work on your Toyota vehicles.
Toyota Certified Pre-owned
Steve Landers Toyota is proud to be a Toyota Certified Used Dealer. Each Toyota sold with the Toyota Certified sticker on it has been put through a rigorous 160-Point Quality Assurance Inspection and is reconditioned to Toyota's acting standards by our Toyota factory-trained and certified technicians. Toyota Certified Pre-owned vehicles meet the high standards Toyota has set and give our customers peace of mind knowing their Toyota was built to last.
Better Business Bureau Accreditation
Steve Landers Toyota has been accredited by the Better Business Bureau since June 26, 2006. BBB has given our dealership the highest possible rating, an A+, meaning we scored a 97 or above on a 100 point scale. The BBB accreditation rating means we have achieved a standard of excellence in a number of categories, including transparent business practices, safeguarding privacy, advertising honestly and others. For our customers, this means you can expect a high quality car-buying experience.